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Privacy policy

Your privacy is important to us. As part of the Cliftonville Hotel’s operation, we may gather certain types of information about guests and we would like to explain information we gather, what we do with it and how to correct or change information.

Personal Data
Personal data is collected when guests provide personal information to the Cliftonville Hotel, for example in requesting accommodation quotes or Brochures and Tariffs. We collect home addresses, telephone numbers and email addresses of guests and these are stored on our company database for further reference. We also retain payment receipts for accounts usage. All personal data is confidential.

The Cliftonville Hotel does not share personal information with third parties for marketing or promotional purposes.

Your access to and use of this site is subject to the following terms and conditions and all applicable laws. By accessing and using this site, you will be deemed to agree to the following terms and conditions:

All the information and material provided on this web site is solely for illustrative purposes. It is not intended to and does not create any business, contractual or employment relationship with Cliftonville Hotel. Information and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed by any visitor to the site or anyone who may be informed of any of its contents.

All the information, contents, text, images, including but not limited to source code, photography and buttons is the property of Cliftonville Hotel and may not be copied, reproduced, republished, posted, transmitted, or distributed in any way without our express, advance, written consent.

All trademarks used or referred to in this site are the property of their respective owners.

Links on this site may lead to services or sites not operated by Cliftonville Hotel. No judgement or warranty is made with respect to such other services or sites and Cliftonville Hotel takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service.

You may link to our home page, provided you do so in a way that is fair and legal and which does not damage our reputation or take advantage of it. In particular, you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. Our site must not be framed on any other site, nor should you establish a link to any part of our site other than the home/holding page. We reserve the right to withdraw linking permission without notice.

This site is provided “as is” and Cliftonville Hotel expressly disclaims all warranties of any kind whether express or implied including the warranties of merchantability and fitness for a particular purpose.

In no event shall Cliftonville Hotel or any of their employees or contractors be liable for any damages whatsoever in connection with the information or material on this web site, including but not limited to actual, consequential, direct, exemplary, incidental, indirect, punitive or special damages.

The English Courts will have exclusive jurisdiction over any claim arising from or related to a visit to this web site. English Law will apply to these terms and conditions.

USE OF THIS SITE SIGNIFIES YOUR AGREEMENT TO THE TERMS AND CONDITIONS AND PRIVACY POLICY.

The Cliftonville Hotel reserves the right to change this policy at any time. You can send e-mail to us with any further questions at reservations@cliftonvillehotel.co.uk

Environmental and Sustainability Policy

The Cliftonville Hotel recognises the importance of reducing its impact on the environment. We have shown support of environmental improvement and sustainability by developing a simple set of operational standards in the form of an Environmental and Sustainability Policy which takes care not to detract from the guest experience. We intend to implement this new Policy over the coming months in order to make a greater and more co-ordinated approach toward a sustainable future.

The key standards include:

  1. Sustainable purchasing arrangements for food, consumables, equipment, energy and chemicals
  2. Transport /travel policy to ensure efficient and effective use of transport resources
  3. Pollution prevention measures and emergency procedures to reduce the risk of incidents and their impact which could damage the hotel environment
  4. Waste minimisation measures including recovery and recycling activities and systems
  5. Energy economy measures for each hotel department
  6. Measures to be considered and incorporated into new builds and refurbishments
  7. Environmental support to the hotel’s local community

The policy sets Company Environmental and Sustainable objectives and allocates responsibilities to every level of management. It requires the implementation of the programme to be co-ordinated and run at hotel level. The aim is to secure commitment, review performance and communicate successes whilst encouraging a high level of environmental performance in line with hotel industry expectations and norms.